(1) Issues not being able to log into servers [TC] Rosca and [EN] Tenebris servers at all after the opening of Global Servers.
-> You can receive rewards after logging in after the Temporary Maintenance has been completed.
*However, you must choose the server you wish to play on (EN or TC).

(2) Issues regarding not being able to receive rewards regardless of having chosen [EN] Tenebris or [TC] Rosca server.

서버와 상관없이 아이템 지급이 안된경우 아래 경로로 문의 ㄱㄱ
-> Please inquire about these issues 1:1 https://liongames.zendesk.com/hc/en-us